Bets Site's Privacy Policy — Your Data, Your Control

bets site (betssite.click) is an online betting and gaming platform for players in Bangladesh. When you use our website or app, certain information reaches our systems. This policy explains how that information is handled.

This Privacy Policy applies to:

• bets site's website (betssite.click) users.
• For users of the Android or iOS app.
• From any device bets siteFor anyone using -'s services.
• For both registered and unregistered users.

bets siteBy using -'s services, you confirm that you have read and agreed to this Privacy Policy. If you have any questions, contact us immediately at support@betssite.click.

bets site Only the information necessary to deliver services, maintain security, and meet legal obligations is collected. No unnecessary data is ever requested.

Information provided directly by you

• At registration: name, mobile number, date of birth, and email address (if provided).
• For identity verification: National ID or passport number and photo.
• At the time of payment: your mobile banking number (bKash/Nagad/Rocket).
• When you contact support: your messages and chat history.

Automatically Collected Information

• Device type and operating system.
• Browser type and language settings.
• IP address (for security purposes).
• How long you spent on the platform and which pages you visited.
• Game play history and betting records.
• Cookie and local storage data (see the Cookie section below for details).

Your information is collected for a specific purpose and used only for that purpose. bets siteThe main reasons your data is used on:

If you no longer wish to receive promotional messages, you can opt out at any time through Settings or by contacting Support. This is your right and bets site Respects that.

bets site Your personal data is never sold to third parties. However, there are specific circumstances where information may need to be shared.

When Your Information May Be Shared

• Game provider: Only the information necessary to operate games is shared with game providers such as Pragmatic Play and Evolution — nothing more.
• Payment Processor: Transaction details are shared with the payment gateway when making payments via bKash or Nagad.
• Legal authorities: We are required by law to share information with government authorities or courts in Bangladesh if legally requested.
• Fraud Prevention: Relevant authorities may need to be notified if money laundering or fraud is suspected.

Third parties we work with (game providers, payment processors) are required to follow their own privacy policies and bets siteThey are contractually bound not to use your information for any other purpose.

Payment information is among the most sensitive data we handle. bets siteSpecial attention is given to payment security.

• BKash or Nagad number bets siteStored in encrypted form on -'s servers.
• Full PINs or passwords are never stored anywhere once a payment transaction is completed.
• Records of every transaction are retained for a defined period for legal reasons.
• Payment gateway connections are secured with the highest level of encryption.
• bets site's employees cannot view your full payment details — only the last few digits are visible.

bets site Your mobile banking PIN or OTP will never be requested — under any circumstances. If anyone bets siteIf anyone claims to be from us and asks for this information, it is without question a scam.

Cookies are small data files stored in your browser. bets siteThere are specific reasons behind the use of cookies.

Cookie Types & Purposes

You can delete cookies or block new ones from your browser settings. However, disabling essential cookies may cause some platform features to stop working.

bets siteYou have several rights regarding your own information on -. There is no fee to exercise any of these rights.

• Right to Access: You may request to know what personal information is held about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to erasure: Upon account closure, you may request deletion of your data (except information required to be kept under legal obligations).
• Right to restrict processing: You may request that your data no longer be used for specific purposes.
• Marketing Opt-Out: You can opt out of promotional messages and offers at any time.
• Right to lodge a complaint: If you believe your information has been misused, you have the right to file a complaint.

To exercise these rights support@betssite.clickEmail us or reach out via live chat. You can typically expect an initial response within 7 business days.

Your data is not kept indefinitely. Each type of information has a defined retention period.

After account closure, all data is securely deleted except what must be retained under legal obligations. Transaction records are kept to comply with anti-money laundering laws — a requirement that applies to all financial institutions.

bets site For users aged 18 and above only. We do not knowingly collect information from anyone under the age of 18.

• Date of birth is verified at the time of registration.
• Proof of age may be requested if there is any doubt.
• If an underage account is identified, it is immediately closed and all associated data is deleted.
• If parents believe their child has bets siteopened an account on -, please notify us immediately at support@betssite.click.

bets site This Privacy Policy may be updated as technology and regulations evolve. Any changes will follow the process outlined below.

• At least 7 days' notice will be given before any significant changes take effect.
• Notices will be sent via email, SMS, or displayed as a banner on the platform.
• The date of any changes will be displayed at the top of this page.
• Continuing to use the platform after any changes have been made constitutes acceptance of the updated policy.

Privacy-related contact:

• Email: support@betssite.click
• Live Chat: Available on the platform 24/7
• Response time: Average 3 minutes on live chat, 48 hours by email